Acumatica Ranks Highest in Usability by Nucleus Research
ERP offerings in the SMB space is a crowded field. Research firms produce analyst reports that
can be helpful to narrow the field and assist in evaluating options. Nucleus Research has
released the ERP Technology Value Matrix, which assesses 22 ERP vendors, and ranks
Acumatica highest in usability.
The conclusions of Nucleus Research demonstrate our success in cloud ERP across multiple verticals, says Jon Roskill, Acumatica CEO. We continue to drive digital transformation and
business modernization for customers. This is being achieved in large part due to our
commitment to R&D, with nearly 75% of employees working in that area, and Acumatica’s
strong ISV and VAR partner ecosystem.
High usability and customer value from Acumatica Cloud ERP
The report (download here) states that as Cloud ERP offerings mature, customers expect
increased functionality. Customers have plenty of options, and vendors are working to
distinguish their services from competitors. Of the 22 vendors reviewed by Nucleus Research,
eight were placed in the Leader quadrant, including Acumatica, which also rated the highest in
usability against a field of well-established competitors. The vendor [Acumatica] continues to
lead the way in usability, serving several industry verticals. High usability and flexibility are at
the center of Acumatica’s development philosophy and the vendor is looking to automate
processes that it already delivers, writes Analyst Seth Lippincott.
The takeaway from their experience, and from the experiences of many Acumatica customers,
is that Acumatica’s cloud software offers users the highest level of customer service by
providing the usability, flexibility, and mobility they need to stay viable and competitive in
today’s market. Nucleus Research is not alone in its conclusions. Gartner, a leading
information technology research and advisory company, and G2 Crowd, the leading business
software review platform, both released reports earlier this year that named Acumatica as the
leading cloud ERP software provider for User Satisfaction.
To learn more about how Acumatica is can play a key role in your business transformation, contact us at firstname.lastname@example.org.