Retirement of Sage Products
Sage 100 2017 was released in October 2016. With each new release of Sage 100, the oldest version becomes unsupported and ultimately retired. Retirement means that there are no longer product updates, hot fixes, or year-end patches. Additionally, Sage will no longer accept support calls on a product version that is retired. Typically a product is released and fully supported with new features, enhancements, year-end updates and hot fixes for approximately two years before the retirement process begins. For example, version 2014 was released in February of 2014. Product updates (new features and enhancements) ceased in November of 2015. The release of year end updates, tax tables and hot fixes will cease in December of 2016. The formal retirement will be September of 2017.
In order to stay on a current version of Sage 100, our suggestion is to plan your upgrade one year in advance of the actual retirement which will allow ample time for any IT infrastructure incompatibilities to be addressed. We urge any business running 2014 or prior to seriously consider upgrading Sage 100 to a supported version. Please contact us to schedule an appointment to review your system and discuss your upgrade.
(Standard, Advanced, Premium)
|Release date||Oct 2016||Nov 2015||Apr 2015||Feb 2014||Dec 2012||Aug 2011|
|Phone Support (Retire Date)||9/30/2020||9/30/2019||9/30/2018||9/30/2017||9/30/2016||9/30/2015|
|Year end IRD updates (AP and Payroll as needed to support State and Federal eFiling)*||12/31/2019 (Use eFiling and Reporting)*||12/31/2018 (Use eFiling and Reporting)*||12/31/2017 (Use eFiling and Reporting)*||12/31/2016 (Use eFiling and Reporting)*||12/31/2015 (Use eFiling and Reporting)*||12/31/2014|
|Tax table updates (TTU)||12/31/2019 (2019Q4)||12/31/2018 (2019Q1)||12/31/2017 (2018Q1)||12/31/2016 (2017Q1)||12/31/2015 (2016Q1)||12/31/2014 (2015Q1)|
|Product updates||June 2018||June 2017||June 2016||Nov 2015||10/31/2014**||6/30/2013**|
|Online support knowledgebase||Yes||Yes||Yes||Yes||Yes||Yes|