How to Reverse a Cash Receipt

Businesses occasionally need to reverse a cash receipt. Whether the original entry was applied in the wrong amount, to the wrong customer, or for any other reason, follow these simple steps to reverse the cash entry.

Steps to Reverse a Cash Receipt Entry

Follow these steps to reverse a cash receipt entry in Sage 100:

Step 1
In the Sage 100 navigation menu, select Accounts Receiva- ble Main menu > Cash Receipts Entry to launch the Cash Receipts deposit window.

Step 2
In the Cash Receipts Deposit window, enter the deposit number, description, bank code, and deposit date. Refer to these Cash Receipts Deposit Fields for more detail.

Step 3
In the Cash Deposit Amount field, enter the deposit as a negative amount and click Accept (Note: The Cash Deposit Amount field is available only if the ‘Require Deposit Amount’ check box is selected in A/R Options).

Step 4
In Cash Receipts Entry window, enter the same customer and check number as the original receipt.

Step 5
In the Amount Received field on the header tab, enter a negative amount. Then, click the Lines tab, select the invoice or invoices that were paid with the original receipt and click Accept.

Step 6
Lastly, print and update the Cash Receipts Journal.
Thats it. The original Cash Receipt entry is now reversed.

Product Retirement Notice:

Office 365 Contacts

Sage has made the decision to retire the Microsoft 365 Connector and Office 365 Contacts with the release of Sage 100 2025.0 (currently scheduled for April 2025).
In short, these add-ons allowed you to view select Sage 100 Customer information from within Microsoft Office 365. However, it was not a widely-used feature among customers so Sage made the decision to retire the product and focus those resources on innovating other areas of the product.
Customers already using the connector can continue to do so. However, after the release of Sage 100 2025, the add- ons will no longer be available for new installation.